Blackfox's Levi Gibbon is a newcomer to IPC APEX EXPO, but he has been in electronics manufacturing since 1999. In this interview, he focuses on quality assurance and teaching. He discusses the challenges posed by an aging workforce and the urgent need for new talent as experienced trainers retire.

Jayson Moy of KYZEN discusses recent changes the company has made that are aimed at adding value to the industry. He highlights the significance of a reliable cleaning process for PCBs, which can prevent issues and boost efficiency.

Successful companies don’t simply respond to customer needs, they anticipate them. The heart of excellent customer service lies in being proactive, where businesses foresee challenges, provide solutions, and create opportunities before customers know they need them. Here are seven ways to anticipate customer needs and implement them to ensure successful outcomes.

The electronics manufacturing industry is at a transformative crossroads, shaped by emerging technologies, shifting supply chain dynamics, sustainability initiatives, and the relentless push for miniaturization and efficiency. The industry's future will be defined by innovations in semiconductor manufacturing, automation, artificial intelligence (AI), and sustainable practices. Here, I will explore the key developments that are propelling the industry forward and their implications for manufacturers, engineers, and stakeholders.